Privacy & Policy

• At HelloLisboa Tour & Travel Company ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website , https://hellolisboa.com (the "Site") or use our services.
• By accessing or using our Site, you agree to the terms of this Privacy Policy. If you do not agree with our practices, please do not use our Site or services.

1. Information We Collect

• We may collect the following types of information:

  • A. Personal Information

    When you book a tour, contact us, or interact with our Site, we may collect:
    • Name
    • Email address
    • Phone number
    • Billing and payment details
    • Travel preferences
    • Passport or ID details (if required for bookings)

  • B. Non-Personal Information

    We automatically collect certain data when you visit our Site, including:
    • IP address
    • Browser type and version
    • Pages visited and time spent
    • Referring website
    • Cookies and tracking technologies (see Section 4)

2. How We Use Your Information

• We use your information for the following purposes:
  • • To process bookings and provide travel services
    • To communicate with you (confirmations, updates, customer support)
    • To improve our Site and services
    • To send promotional offers (if you opt-in)
    • To comply with legal obligations

3. Sharing Your Information

• We may share your data with:
  • • Service Providers: Payment processors, tour operators, hotels, and transportation providers
    • Legal Authorities: If required by law (e.g., fraud prevention, government requests).
    • Business Transfers: In case of a merger, acquisition, or sale of assets.
  We do not sell your personal information to third parties.

4. Cookies and Tracking Technologies

• We use cookies and similar technologies to:
  • • Enhance user experience
    • Analyze Site traffic
    • Personalize content
  You can manage cookie preferences in your browser settings.

5. Data Security

• We implement industry-standard security measures to protect your data. However, no online transmission is 100% secure.

6. Your Rights

• Depending on your location, you may have the right to:
  • • Access, correct, or delete your personal data
    • Opt out of marketing communications
    • Restrict or object to data processing
  To exercise these rights, contact us at [insert contact email]..

7. Third-Party Links

• Our Site may contain links to third-party websites. We are not responsible for their privacy practices.

8. Children’s Privacy

• Our services are not intended for children under 13. We do not knowingly collect their data.

9. Changes to This Policy

• We may update this Privacy Policy periodically. The latest version will be posted on our Site with the effective date.

10. Contact Us

• For questions about this Privacy Policy, please contact:
• Email: hellolisboa2024@gmail.com
• Address: Rua benformoso 48, Lisbon, Portugal